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Microsoft and Nortel Strengthen UC Partnership
Officially, Microsoft and Nortel have been buddies on the Unified Communications front for over a year and a half. Prior to now, however, the partnership was more rhetoric and lip service than actual...
View ArticleAvaya Adds Speech Recognition to One-X
Avaya’s flagship unified communications platform, One-X Communicator, now has speech recognition as well. One-X offers a flexible and versatile interface for unified communications, providing access to...
View ArticleIntegrating Avaya with Microsoft UC
One of the promises of unified communications, particularly Microsoft Unified Communications, is the ability to leverage the existing telecommunications infrastructure. Selling UC to upper management...
View ArticleNBC Olympics Leverages Avaya UC
The Olympics occur every four years. However, because the Summer Olympics and Winter Olympics are staggered, there is actually an Olympics every 2 years. Since NBC TV has the contract to televise the...
View ArticleReport: Unified Communications in the Call Center
The Aberdeen Group conducted a survey earlier this year regarding the use of unified communications technologies in the call center. According to this Marketwatch.com article, one of the authors of the...
View ArticleAvaya Muddies the UC Waters
Unified communications is a hot technology. It is all the rage and businesses around the world are scrambling to understand what it is and what it means for them. Will unified communications deliver...
View ArticleA Recipe for Success
Remember when Cisco was a network hardware company? Cisco and networking were virtually synonymous and you knew who to call if you needed a router or a switch. Once upon a time, Avaya was a provider of...
View ArticleNortel UC For Sale
Unified communications is still a young, emerging industry. In its short lifespan the number of players has quickly grown. One of the biggest companies in unified communications has been Nortel. The...
View ArticleSIP Communications for Dummies- 2nd Edition
Avaya has sponsored the free eBooklet- SIP Communications for Dummies-2nd edition. The book is written by Lawrence Miller and Peter Gregory, with a foreword by Alan Johnston and covers a range of...
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